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A: WHERE DOES AUNT FLOW SUPPLY THEIR TAMPONS AND PADS?

A: Aunt Flow has partnered with Veeda USA to provide you with high-quality products.

A: WHY DID AUNT FLOW CHOOSE VEEDA'S PRODUCTS?

A: Veeda's products are made from hypoallergenic, 100% natural cotton. Conventional tampons and pads from well-known brands are made from blends of bleached cotton and/or synthetic products. They can contain dioxins from the bleaching process, pesticide and herbicide residues, synthetic chemicals, artificial fragrances, and dyes. Veeda tampons are 100% cotton and have no chemicals, no synthetics, and no dyes. As a result, Veeda tampons reduce the risk of toxic shock syndrome (TSS), irritation, and allergic reactions.

Q: ARE LEADING BRANDS NOT 100% COTTON?

A: Most tampons and pads from the leading brands contain various blends of viscose rayon, cotton, and synthetic ingredients. It is not required by law for these brands to disclose the ingredients, and many don't. Aunt Flow tampons and pads are 100% cotton, and we put all of our ingredients on the package so you can make an informed choice about what to use in your body.

Q: WHY ARE THE APPLICATORS PLASTIC?

A: Over 96% of women surveyed preferred the comfort of plastic applicators to cardboard. Veeda runs an offset program to minimize the environmental impact of the BPA-free applicators. The tampon itself is 100% biodegradable, even in a landfill.

Q: WHAT IS TOXIC SHOCK SYNDROME?

A: Toxic shock syndrome (TSS) is caused by a bacterial infection that can attack the major organs. It can lead to kidney failure, collapse of the lungs, and even cardiac arrest, sometimes in a matter of hours. Fifty percent of occurrences are associated with high-absorbency tampon use.

Q: IS TSS REALLY AN ISSUE ANYMORE?

A: Unfortunately, TSS is still a problem. Fortunately, many manufacturers have reformulated their tampons, and the FDA requires companies to issue certain warnings. However, viscose rayon found in conventional tampons promotes the production of the toxin that can lead to TSS, and rayon fibers can break off and cause TSS even after removing a tampon. The risk of TSS is real, with up to 1 in 700 girls and women contracting tampon-related TSS in their lifetime.

Q: CAN USING AUNT FLOW TAMPONS REDUCE RISK OF TSS?

A: According to many medical experts, yes! There has never been a case of tampon-related TSS with 100% cotton tampons.

Q: ARE AUNT FLOW TAMPONS JUST AS SAFE AND RELIABLE AS CONVENTIONAL?

A: Absolutely. Veeda tampons are FDA-approved to meet all absorbency standards, and handle our cotton from farm to packaged tampon in an FDA-registered, ISO 14001-compliant facility. Our tampons are lab-tested for over 250 harmful chemicals and contain no wood or synthetic fibers, no additives or pesticides, and absolutely no dioxins. Additionally, Veeda tampons expand widthwise to fit your shape and seal in your flow, and have thin strings to avoid leaks.

Q: WHY AREN'T AUNT FLOW PRODUCTS 100% ORGANIC?

A: There's simply not enough organic cotton available to meet our goal of making better, safer tampons accessible and affordable for all people. Organic tampon brands are harder to find and cost 50% more than conventional tampons. Veeda sources 100% natural cotton directly from a global network of cotton traders and clean it with oxygen, not chlorine, for a more eco-friendly product.

Q. DO AUNT FLOW TAMPONS FOLLOW THE STANDARD ABSORBENCY GUIDELINES?

Yes. Light tampons absorb up to 6 grams of liquid, regular 6-9g and super 9-12g.

Our Mission

Q: HOW DOES AUNT FLOW'S BUY-ONE, GIVE-ONE PROGRAM WORK?

A: menstruators can go online, customize a box of Aunt Flow's tampons and pads, and have it delivered to her door. For every box that she purchases, she can choose an organization that will receive her 'give-one' box.

Q: WHAT DOES AUNT FLOW GIVE BENEFICIARY ORGANIZATIONS?

A: Aunt Flow is committed to supporting menstruators in need and the organizations that directly connect people with help. For every 18 tampons or pads bought, 18 of the same quality will go to the organization of the person's choice. Essentially, taking care of your flow, takes care of her flow.

Q. HOW CAN MY ORGANIZATION BE SUPPORTED BY AUNT FLOW?

A: We would love to support an organization that you work with or are passionate about. We are currently accepting applications from organizations all across the United States. Please fill out our contact form and select “beneficiary organization” in the dropdown menu.

Q. WHAT IS A MENSTRUATION NATION EVENT?

A: Claire Coder, the founder of Aunt Flow, loves talking about menstruation and loves throwing parties. Out of these passions, Menstruation Nation was born! Each event is comprised of four components: a period poem, live music, a personal story, and a "Manel" - a panel of men. To learn more, check out our Menstruation Nation packet. If you are interested in hosting a Menstruation Nation event in your city, please fill out our contact form and select "Menstruation Nation Event" in the drop down menu.

Q. DOES AUNT FLOW HAVE AN AFFILIATE PROGRAM?

Yes. Contact us to learn more.

Our Subscription

Q: WHEN WILL I RECEIVE MY FIRST SUBSCRIPTION BOX?

Orders placed on or before the 19th of the month will be received the following month. Orders placed on or after the 20st will have a one month delay.

Boxes will be shipped the first of every month. Delivery times are estimated between 2 to 5 days.

For example: Shamba orders a box on October 22th. Her first box will be shipped December 1st, and should be delivered between December 3rd and 5th.

Kalby orders a box on October 2nd. Her first box will be shipped November 2nd, and should be delivered between November 4th and 6th.

Shipping dates

Q. MY SHIPMENT HAS NOT ARRIVED OR IT ARRIVED DAMAGED. WHAT SHOULD I DO?

A: Please fill out our contact form explaining your concern and select "Flow Faults" in the drop down menu.

Q. HOW CAN A COMPANY BE FEATURED IN AN AUNT FLOW SUBSCRIPTION BOX?

A: If you are interested in being featured in our boxes, please fill out our contact form and select "Advertising" in the drop down menu.

Q: DO YOU SHIP INTERNATIONALLY?

A: At this time, we are focusing on the United States.

Q. WHEN WILL MY CREDIT CARD BE CHARGED?

Your credit card will be charged immediately. For subscription options, you will be charged on the same day every month, depending on when you made the initial payment.

For example: A subscriber who signs up on August 20th will subsequently be charged on September 20th, October 20th, and so on.

Q. HOW CAN I UPDATE MY SHIPPING ADDRESS?

All subscription preferences can be updated on your account that you created when initially subscribing.

Q. HOW DO I CANCEL MY SUBSCRIPTION?

You can pause your subscription at anytime with your account that you created when you initially signed up for Aunt Flow. Your credit card will not be charged for that month. If you would like to permanently cancel your subscription, fill out our contact form and select "Cancellation" as the reason.

Q. BECAUSE BENEFICIARY ORGANIZATIONS CHANGE EVERY TWO MONTHS, WHERE DOES MY "GIVE-ONE" BOX GO AFTER THE ONE I INITIALLY CHOSE GOES OUT OF ROTATION?

You will receive periodic emails from Aunt Flow asking you to select a new organization. If you do not select an organization, your "give-one" box will be given to the Flow Fund to be evenly distributed among the current organizations.

Other Information

DIOXINS

Conventional manufacturers typically use chlorine to bleach their tampons and pads. This can leave behind dioxins, which are known carcinogens linked to endometriosis and disruptions of the hormonal and reproductive systems. Veeda products are cleansed with oxygen instead of chlorine, eliminating the possibility of dioxin formation.

PESTICIDES & HERBICIDES

Testing has shown conventional tampons often have pesticide and herbicide residues. These have been linked to infertility, neurological dysfunction, and development defects, in addition to being another source of dioxins.

FRAGRANCES & OTHER CHEMICAL ADDITIVES

Many major manufacturers use artificial fragrances in their products, which can contain dozens of chemical ingredients. Many of these are allergens, sensitizers, and phthalates which have been linked to hormone disruption. Similarly, ingredients such as polyester, dyes, or rayon used in treated synthetic tampons can lead to burning, itching, and infection of the vaginal area, allergic reactions and/or general discomfort. Veeda products are fragrance-free, with no chemical additives, no synthetics, and no dyes. Our tampons have been thoroughly tested using the same stringent criteria used in medical device testing. They have been deemed non-toxic and hypoallergenic.

TOXIC SHOCK SYNDROME (TSS) AND SYNTHETIC TAMPONS

It is estimated that 1 in 700 women in the US will contract tampon-related TSS at some point in their lives. The highest incidence of the condition is among women 13 to 24 years of age. Studies have found that those affected typically required extended hospitalization and the fatality rate is approximately 5%. The use of conventional tampons which contain synthetic materials can increase the amount of bacteria that cause TSS. Pure cotton tampons like Veeda's do not promote the growth of these bacteria, and therefore reduce the risk of TSS. There has never been a case of tampon-related TSS associated with the use of all-cotton tampons. Independent lab studies have found that the levels of TSST-1 toxin are considerably lower with Veeda tampons than the leading conventional brand. Veeda tampons are less disruptive of the delicate balance of bacteria that keep you healthy "down there."

Veeda Dramatically Reduces the Risk of TSS Versus Synthetic Tampons